Job Overview:
As a Senior Retail Technical Consultant, you will be responsible for architecting, developing, and supporting complex retail solutions within the Microsoft Dynamics 365 Finance & Operations (F&O) platform.
You will play a key technical role in D365 Retail implementations, focusing on POS, Retail HQ, e-commerce integrations, and backend Retail business processes.
This role demands deep technical expertise in D365 F&O Retail modules, including development using X++, Retail SDK, POS customizations, and Retail Channel Framework.
Key Responsibilities
- Design and implement end-to-end technical solutions in D365 F&O Retail, including POS (MPOS/CPOS), Retail HQ, Retail Server, and Channel DB.
- Lead the development of custom features using X++, .NET, and Retail SDK extensions.
- Perform deep-dive technical analysis of Retail processes, including pricing, promotions, loyalty, store operations, and merchandise management.
- Manage complex integrations between D365 F&O Retail and third-party systems like payment gateways, loyalty systems, ERP, and e-commerce platforms.
- Work closely with solution architects, functional consultants, and customer stakeholders to ensure technical alignment and feasibility.
- Provide leadership in code reviews, performance optimization, and deployment planning.
- Oversee environment setup, LCS management, Retail Channel DB configurations, and Cloud Scale Unit management.
- Ensure compliance with Microsoft best practices, security standards, and design patterns.
- Mentor junior developers and ensure adherence to coding and documentation standards.
Technical Skills & Experience :
- 810 years of experience in Microsoft Dynamics AX/D365 F&O, with at least 5+ years in the Retail module.
Strong hands-on experience in :
- Retail POS customization (CPOS/MPOS).
- Retail SDK and CRT (Commerce Runtime).
- Retail Server and Cloud Scale Unit.
- X++, C#, .NET, and SQL Server.
- Proven experience with Retail configurations: assortments, pricing, discounts, loyalty, and store setup.
- Deep understanding of Commerce Headquarters and its interaction with the F&O core.
- Experience with Azure DevOps (build/release pipelines, Git), LCS, RSAT, and Power Platform is preferred.
- Integration experience using DMF, OData, Batch jobs, Retail APIs, and custom middleware.
Preferred Qualifications :
- Microsoft Certified: Dynamics 365: Commerce Functional Consultant Associate or equivalent.
- Experience in international Retail implementations or multi-country rollouts.
- Exposure to omni-channel commerce and unified commerce strategies.
- Knowledge of Power Apps, Power Automate, Azure Functions, or Logic Apps is a plus.
- Strong documentation and stakeholder communication skills.