Key Responsibilities :

- Lead and support end-to-end implementation of Microsoft Dynamics 365 CRM solutions.

- Configure and customize CRM modules Sales, Customer Service, Marketing, and Field Service.

- Design and develop solutions using Power Automate, Azure Functions, and Azure Web Apps.

- Manage data migration, integration, and environment setup for D365 projects.

- Perform system customization, plugin development, and JavaScript-based UI enhancements.

- Troubleshoot technical issues, perform code reviews, and ensure solution scalability and performance.

- Prepare technical design documents, and provide post-deployment support.

- Collaborate with functional consultants and business stakeholders to deliver high-quality solutions.

Required Skills & Qualifications :

- 8+ years of hands-on experience in Microsoft Dynamics 365 CRM (Online & On-Premise).

- Strong knowledge of Sales, Service, Marketing, and Field Service modules.

- Proven experience in customization and configuration of D365 CRM.

- Proficiency in Power Automate, Azure Functions, and Azure Web Apps.

- Solid experience in data migration, API integrations, and plugin development (C#/.NET).

- Experience in 34 full lifecycle CRM implementations.

- Strong analytical, documentation, and communication skills.

- Ability to handle multiple projects in parallel.

- Microsoft Certified: Dynamics 365 (CRM) certification preferred.

Additional Role-Based Requirements :

- For Azure Function Role :

- Expertise in integrating Dynamics CRM with Azure Functions, Azure Logic Apps, and cloud-based workflows.

- For Integration Role:

- Proven experience in inbound and outbound CRM integrations (REST/SOAP APIs, webhooks, middleware tools).

Important :

- Must be clearly mentioned in the resume