Role : Technical Business Analyst

Client : Samsung GMO

Location : Chennai

Mode of Work : Work from Office (WFO)

Experience : 5+ Years

Open Positions : 10

Joining : Immediate Joiners Preferred

About the Role :

We are seeking an experienced Technical Business Analyst to bridge the gap between business needs and technical implementation for enterprise-scale e-commerce platforms. The ideal candidate will possess strong analytical capabilities, excellent documentation skills, and the ability to collaborate with cross-functional teams to deliver high-quality digital solutions.

Key Responsibilities :

- Gather, analyze, and document business and functional requirements.

- Conduct business process analysis and recommend process improvements.

- Create Epics, User Stories, Acceptance Criteria, Functional Specifications, and BRDs.

- Develop BPMN diagrams, UML diagrams, sequence diagrams, and process flows.

- Collaborate with Product Managers, Engineering, QA, and business stakeholders.

- Translate business requirements into detailed technical specifications.

- Work closely with development teams throughout the Agile delivery lifecycle.

- Participate in sprint planning, backlog grooming, UAT, and production support.

- Ensure complete and accurate project documentation using Jira and Confluence.

Required Qualifications :

- 5+ years of Business Analyst experience in enterprise technology projects.

- Experience working on enterprise e-commerce platforms preferred.

- Strong expertise in requirements gathering and business process analysis.

- Hands-on experience creating User Stories, Acceptance Criteria, and Functional Specifications.

- Strong knowledge of REST APIs and API documentation.

- Experience with BPMN, UML, and sequence diagrams.

- Excellent analytical, logical, and problem-solving skills.

- Outstanding written and verbal communication skills.

- Experience with Jira, Confluence, and Agile methodologies.

- SAP Hybris knowledge preferred.

- Self-driven, adaptable, and capable of managing multiple priorities in a fast-paced environment.

Preferred Skills :

- Enterprise application implementation experience.

- Strong stakeholder management capabilities.

- Experience working with distributed teams.

- Ability to translate business objectives into scalable technical solutions.

If you're passionate about solving business problems through technology and working on enterprise-scale digital platforms, we'd love to hear from you.