- Engage with business leaders, subject matter experts, and end-users to understand business needs, objectives, processes, and pain points.

- Analyze current technical systems, business processes, data flows, and operational models to identify gaps, inefficiencies, and areas for improvement.

- Gather, document, and translate complex business requirements into clear technical specifications and functional designs.

- Collaborate closely with development teams to ensure technical solutions align with business needs and requirements.

- Leverage process mapping, data modeling, wireframing, and other analysis techniques to propose innovative solutions.

- Conduct research into industry trends, best practices, and emerging technologies to develop optimal solution designs.

- Create detailed technical documentation, process flows, data requirements, user stories, and other artifacts.

- Track and trace the action items and clear the blockers.

- Develop test scenarios, and test cases and support user acceptance testing activities.

- Product/Project Demo to the leaders, clients, and newly onboarded team members.

- Manage competing priorities and apply problem-solving skills to overcome technical and process challenges.

Qualifications :

- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.

- Minimum 8 years of experience as a Business Analyst with technical product implementation.

- Proven ability to analyze complex business processes and translate requirements into robust technical designs.

- Strong understanding of software development life cycles (SDLC) and common development methodologies.

- Excellent analytical, problem-solving and critical thinking abilities.

- Effective communication skills to interact with technical and non-technical audiences.

- Ability to create clear documentation, process flows, wireframes and other required artifacts.

- Experience with requirements management and defect tracking tools