Tech Engineer - Web & Cloud Security

Description :

Role : Technical Engineer

- Location : Mumbai, Maharashtra, India.

- Experience : 2 - 3 Years

- Notice Period : 30 Days

Company Overview :

We are a leading Digital Systems and Services Integrator in South Asia, helping enterprises accelerate their digital transformation journeys. The organization delivers next-generation digital infrastructure solutions across consulting, system integration, security, cloud, networking, and managed services, enabling customers to build secure, scalable, and future-ready IT environments.

Must-Have Skills :

- 2 - 3 years of hands-on experience with web security solutions (preferably Netskope or similar CASB/SWG products).

- Familiarity with internet security protocols, firewalls, and proxy technologies

- Knowledge on ZTNA concepts and architecture

Good-to-Have Skills :

- Having experience with ZTNA & DLP

- Experience with Netskope or similar CASB/SWG products

- Exposure to Netskope configuration and management

- Certification in network/security domains

- Academic Qualifications : Bachelors degree in Information Technology, Computer Science, or a related field.

Key Performance Indicators :

- Perform daily operational checks on the Netskope platform to ensure service continuity and performance.

- Monitor web traffic policies and DLP policies, alerts, and logs to identify potential security issues or misconfigurations.

- Provide first-level troubleshooting and escalate issues as required to L2/L3 or OEM support.

- Assist with policy changes, user access requests, and configuration updates in the Netskope environment.

- Coordinate with IT and security teams for incident response, patching, and policy enforcement.

- Generate reports and dashboards for web usage, policy violations, and incident trends.

- Document standard operating procedures and maintain a knowledge base for issue resolution.

- Ensure compliance with organizational and security guidelines for web and data usage.