We're looking for a Tech Ops Team Lead to drive operational excellence across data pipelines, reporting systems, and field alerting workflows. This is a hands-on leadership role focused on delivery, coordination, and continuous improvement in a fast-paced, SLA-driven environment.

Key Responsibilities :

- Lead daily operations across Databricks workflows, Power BI refreshes, and alert delivery pipelines.

- Supervise a cross-functional team of engineers, analysts, and ops specialists.

- Manage escalations, performance tracking, and stakeholder coordination.

- Drive automation and documentation for audit readiness.

- Collaborate with data science and analytics teams for alert tuning and validation.

Ideal Profile :

- 6-10 years of experience, including 2+ years in team leadership or Tech Ops coordination.

- Strong hands-on expertise in Databricks, Power BI, and SQL.

- Experience in SLA-based delivery environments with strong problem-solving and prioritization skills.

- Exposure to pharma/life sciences domain preferred.

- Bonus : familiarity with CRM-integrated alerting systems (Veeva/Salesforce), automation triggers, and data stewardship.