System Administrator - Windows Server

Roles & Responsibilities :

- Manage and support Windows Server environments with a strong focus on file servers and storage operations.

- Handle Network Share Drive creation, maintenance, and access configuration.

- Perform drive expansion activities, implement changes, and monitor capacity.

- Implement user requests such as share creation (CIFS/NFS) and permission updates.

- Manage Active Directory tasks including user/group administration, group policies, and security permissions.

- Manage Outlook Distribution Lists (DL) creation, updates, and troubleshooting.

- Apply permissions to share drives, including granting/revoking access and handling unique access scenarios for user data.

- Recreate and troubleshoot Roaming Profiles and Citrix Profiles.

- Perform PST mapping, user data transfers, and folder migrations.

- Work within ITIL processes for Incident Management and Change Management.

- Coordinate with users, approvers, and internal teams to fulfill service requests with clear communication and timely updates.

Required Skills :

- Strong hands-on experience with Windows Server administration, especially with file servers.

- Solid knowledge of Active Directory (user/group management, group policies, permissions).

- Understanding of file/folder permission delegation, NTFS permissions, and share-level access.

- Familiarity with CIFS/NFS share creation and management.

- Experience with approval workflows, ticketing systems, and change requests.

- Good communication, coordination, and interpersonal skills for user interaction and requirement gathering.

- Ability to troubleshoot issues related to roaming profiles, Citrix profiles, and data access