We are seeking a skilled and reliable System Administrator with a minimum of 3 years of hands-on experience to manage, maintain, and support our IT infrastructure.

The ideal candidate will provide end-user support, manage network and server environments, and ensure smooth operation of on-premises and cloud-based systems.

This role requires strong troubleshooting skills, technical depth across multiple domains, and the ability to work both independently and collaboratively.

Key Responsibilities :

- Provide L1/L2 technical support to end users for hardware, software, and operating system-related issues.

- Install, configure, maintain, and troubleshoot Windows, Linux and Mac operating systems.

- Manage and support Active Directory, DNS, DHCP, and Windows Update services.

- Configure, monitor, and troubleshoot network devices, including switches, routers, and firewalls.

- Support and manage virtualization platforms (e., VMware, Hyper-V) and cloud technologies (Azure/AWS/GCP - as applicable).

- Perform backup operations, monitor backup jobs, and support restore activities; ensure data protection best practices are followed.

- Assist with datacenter operations, including server management, cabling coordination, and hardware lifecycle management.

- Troubleshoot and support video conferencing and collaboration devices (e., Teams Rooms, Zoom Rooms, conference hardware).

- Monitor system performance, identify issues proactively, and implement corrective actions.

- Maintain technical documentation, SOPs, and asset records.

- Coordinate with vendors and service providers for issue resolution and support.

- Travel to other offices or client locations as required for IT support and infrastructure activities.

Roles And Responsibilities :

- Minimum 3 years of experience as a System Administrator or similar role.

- Strong knowledge of Windows, Linux and Mac OS troubleshooting.

- Hands-on experience with networking technologies (switches, routers, firewalls).

- Good understanding of Active Directory, DNS, DHCP, and Windows Updates/WSUS.

- Working knowledge of virtualization and cloud platforms.

- Familiarity with backup technologies and data protection concepts.

- Experience supporting end-user hardware and software issues.

- Knowledge of datacenter management and operations.

- Excellent problem-solving and troubleshooting skills.

- Strong communication and interpersonal skills.

- Ability to work independently as well as part of a team.

- Willingness to travel to other office locations when required.

Preferred Certifications (Good To Have) :

- Microsoft certifications (Windows Server / Azure).

- Linux certifications (RHCSA / RHCE or equivalent).

- Networking certifications (CCNA / equivalent).

- Virtualization certifications (VMware / Hyper-V).

Soft Skills & Competencies :

- Customer-focused mindset.

- Strong ownership and accountability.

- Ability to prioritize tasks in a fast-paced environment.

- Clear documentation and reporting skills.

Location : Ahmedabad.

Employment Type : Full-time.