System Administration - DevOps

Description :

- Setup and manage the Cloud servers and software systems and resolve issues to keep the systems up and running.

- Taking care of product CI/CD pipelines and ensuring that all applications are monitored and troubleshooted without downtime.

- Set up and manage backups, DR and HAs across the products.

- Set up and ensure IT security is met as per the project and business needs.

- Maintain documentation and diagrams of the infrastructure.

Wp! Support :

- Provide support for M365 and Google workspaces and third-party gateway services for messaging needs.

- Set up and manage backups and restoration.

- Taking care of prompt renewal of WP! accounts and services with respective vendors and update records.

- Troubleshoot account problems for project teams, clients, and vendors on SLA to ensure smooth business operations.

Internal Systems Administration :

and other hardware devices to ensure the IT needs of the business.

- Install and configure software and applications for internal team and stakeholders.

- Ensure management and maintenance of IT assets and inventory for optimal business performance.

- Aid with the training of new system users, set up accounts and grant relevant access to them.

Required Skills :

- Good experience in administering Cloud Infrastructure and network computing systems.

- Good experience with setup and troubleshooting PCs, Laptops, LAN and WAN devices and networks.

- Experience in handling domain & hosting consoles (WHM, cPanel, AWS, Azure, etc.

- Experience in handling IT security systems.

- Good English communication and email writing skills.

- Strong interpersonal & customer relationship skills.

- Troubleshooting & problem-solving skills.

- Good client and vendor handling and negotiation skills.

- Strong analytical and decision-making skills.

- Documentation skills.

- Risk management skills.