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Syndrome NewEdge - Solution Architect - Unified Communications

Posted on: 13/10/2025

Job Description

Job Description :


Role & Responsibilities :


- Designing Bill of Material for IPT based on the requirement of the customer


- Preparing Low Level & High Level Document for the implementations

- Implementation of Cisco Unified Communication Manager 8.5 Cluster on UCS Server

- Implementation of Cisco Unity Connection 8.5 on UCS Server

- Implementation of Cisco Unified Communication Manager 7.1

- Integration of Cisco IP contact Center Express with CUCM.

- Implementation of Cisco Unified Communication Manager Express

- Implementation of Cisco Unity Express

- Implementation of Voice Gateways

- Configuration of 6900, 7900, 9900 Series IP Phones

- Implementation of Tandberg and Polycom Video Endpoints

- Implemented Cisco Routers and Switches

- He/She should have worked in Tele presence & Video Conferencing Technologies and solutions

- Responsible for designing of IPT solutions from pre sales & post sales perspective.

- Need to Handle escalations from Voice implementation Team.

Preferred knowledge and skill set :

- WAN and LAN, QoS

- Excellent client management/resolution, problem solving, debugging/troubleshooting skills

- Excellent oral, written & presentation communications skills

- CCVP / CCIE or Higher Cisco Certification or any other CISCO certification would be an advantage

Required Expertise on following Technology :

- Cisco call manager (current and past versions)


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