Senior Survey Programmer

We are seeking an experienced and detail-oriented Senior Survey Programmer with deep expertise in the Forsta Surveys (formerly Decipher) platform.

The ideal candidate will have strong technical skills in survey programming, scripting (JavaScript, Python), and end-to-end delivery of market research studies.

This is a critical role requiring a strong understanding of survey design, logic implementation, cross-functional collaboration, and quality assurance.

Key Responsibilities :

- Program, test, and launch complex online surveys using Forsta Surveys (Decipher) with advanced logic, piping, and customization.

- Optimize surveys for responsiveness and compatibility across devices and browsers to ensure smooth user experience.

- Review and analyze project specifications and client materials to understand requirements and identify discrepancies or gaps.

- Support internal panel teams in addressing respondent issues and technical support queries.

- Conduct quality control (QC) checks on data files, tables, overlays, and coded content to ensure error-free deliverables.

- Provide guidance and support to junior programmers and assist with onboarding/training initiatives.

- Serve as a technical escalation point for programming issues and troubleshoot complex problems proactively.

- Maintain clear and up-to-date documentation of project specifications, code, and processes.

- Recommend improvements to processes, tools, and workflows to enhance programming quality and efficiency.

- Innovate by creating custom tools or scripts to solve client needs or internal limitations.

- Ensure strict adherence to timelines, budgets, and internal quality standards.

- Work closely with cross-functional teams to align expectations, clarify requirements, and manage deliverables.

Core Competencies :

- Deep proficiency in Forsta Surveys (Decipher) platform, including custom logic, scripting, and UI controls

- Proficient in HTML, CSS, XML, Python; working knowledge of REST APIs

- Experience with Linux, Bash scripting and browser compatibility troubleshooting

- Familiarity with survey-related platforms like Sawtooth, VoxPopMe, Kinesis, etc.

- Solid understanding of market research methodologies and survey data workflows

- Strong problem-solving, debugging, and analytical thinking abilities

- Ability to handle multiple projects simultaneously and manage competing priorities

- Excellent interpersonal and communication skills; comfortable working with global teams and clients

- Knowledge of statistical tools like SPSS, Quantum is an added advantage