Subject Matter Expert - Unified Access Management

Role : SME - Unified Access Management

Experience : 10+ years

Reports to : Chief Delivery Officer

Key Responsibilities :

- Provide architecture level expertise to IAM solution design and implementation.

- Respond to customers' questions related to the IAM Governance Program and provide guidance when required on entitlement issues.

- Participate in quality assurance measures and support all auditing requirements for customer including long term governance projects.

- Work with Team members to identify and resolve the complex problems in ongoing projects.

- Address high priority tickets quickly, work within and measure against customer SLAs.

- Adapt script or create script to automate the manual tasks and develop custom connectors.

- Lead a team of IAM consultants for L1 and L2 level support tasks and implementation.

- Manage end to end implementations in unified access management.

Required Skills :

- Bachelor of Technology /BS/MS in computer science or equivalent.

- 10+ years of experience in IAM (SailPoint IIQ) support, Cyber Ark Support, Beyond Trust Support or architecture and implementation.

- SailPoint IIQ Certification is good to have.

- Saviynt Certified IGA Professional will be an added advantage.

- Cyber Ark or Beyond Trust Delivery Certified Engineer is mandatory.

- Knowledge of IAM concepts like JML, RBAC, ABAC, Provisioning and De Provisioning, Access Reviews, and certifications etc.

- Excellent oral & written communication skills and ability to work with global counterparts.

- Excellent demo, pre-sales and presentation skills on unified access management.

- Good understanding of LDAP directory servers / directory proxies, audit and reporting systems, federation and SSO.

- Certified on Okta, Ping Identity or One Login or any other MFA/ESSO/AM tool.

- Good understanding of middleware, DB platforms and SOA/REST/Web Services/etc.

- Substantial experience with LINUX, Windows, and UNIX systems.

- Familiarity with web servers, load balancers, firewalls, and DNS.

- Advanced level judgment and leadership to solve the most complex technical problems.

- Familiarity with basics of SIEM tools like Q radar /Splunk.

- Experience with cloud security platforms and technologies like AWS and Azure.

- Knowledge of integrating with widely used enterprise/cloud platforms like SAP, Service Now, ITSM tools is a plus.

- Knowledge /experience with Java/J2EE/SQL/Shell Scripting.