We are seeking an experienced OpenText SME to provide technical leadership, strategic guidance, and hands-on expertise in managing and implementing OpenText-based solutions (such as OpenText B2B, Trading Grid, VIM, Content Server, or Exstream). The SME will play a critical role in designing, integrating, and optimizing OpenText platforms in alignment with enterprise architecture and business requirements.

Key Responsibilities:

1. Technical Expertise:

- Serve as the go-to expert for OpenText solutions including (but not limited to): OpenText B2B Managed Services, Trading Grid, VIM (Vendor Invoice Management), Content Suite, InfoArchive, and Exstream.

- Evaluate existing EDI/B2B architecture and propose optimization/migration strategies.

- Configure, deploy, and support OpenText components and connectors.

- Provide in-depth troubleshooting for OpenText-related issues, including performance, integrations, and data flows.

2. Solution Design & Integration:

- Design scalable and maintainable OpenText solutions aligned with business needs.

- Integrate OpenText systems with ERP platforms like SAP, Oracle, or Salesforce.

- Define best practices for document management, metadata modeling, workflows, and records retention.

3. Migration & Transformation:

- Lead or support migration projects (e.g., from legacy systems to OpenText or from OpenText to MuleSoft).

- Perform data mapping, transformation, and testing for partner onboarding or content migration.

- Assist in defining transformation strategies from OpenText to cloud-native or API-led integration platforms.

4. Stakeholder & Project Support:

- Collaborate with business analysts, enterprise architects, and other SMEs to gather requirements.

- Provide project estimations, timelines, and documentation.

- Conduct training and knowledge transfer sessions for internal teams and partners.

5. Governance & Compliance:

- Ensure all implementations adhere to compliance, security, and regulatory standards (e.g., GDPR, HIPAA).

- Establish documentation for solution architectures, workflows, SOPs, and audit logs.

Required Skills & Qualifications:

- Bachelors degree in Computer Science, Engineering, or a related field.

- 7+ years of hands-on experience with OpenText products and technologies.

- Deep knowledge of EDI/B2B standards (e.g., ANSI X12, EDIFACT), AS2, FTP, SFTP protocols.

- Experience with OpenText Trading Grid and Managed Services.

- Proficiency in XML, XSLT, JSON, Web Services (SOAP/REST).

- Strong understanding of system integrations with SAP, Oracle, or other ERP systems.

- Familiarity with integration platforms like MuleSoft, Dell Boomi, or SAP PI/PO is a plus.

- Excellent analytical, communication, and stakeholder management skills.

Preferred Certifications:

- OpenText Certified Consultant or Specialist.

- ITIL or TOGAF certification is a plus.

Nice to Have:

- Experience with cloud platforms (AWS, Azure, GCP).

- Exposure to Agile/Scrum methodologies.

- Previous experience in highly regulated industries (healthcare, finance, manufacturing)