Sterling OMS Technical Consultant around 10 Yrs IBM MCS, Product Optimization & Performance Strategy

Role : Sterling Commerce OMS Senior Technical Consultant

Experience : Around 10 Years

Environment : IBM Sterling OMS Managed Cloud Service (MCS)

Location : Bangalore

Job Summary :

Seeking a senior IBM Sterling Commerce OMS experienced in IBM Managed Cloud Offering (MCS) with deep skills in product optimization, customizations, and high-volume performance engineering. The role includes defining and executing cloud-specific performance strategies, ensuring Sterling OMS runs at enterprise scale.

Key Responsibilities :

Cloud-Focused OMS Architecture :

- OMS solutions optimized for IBM Managed Cloud Offering.

- Ensure all customizations follow upgrade-safe and MCS-compliant design patterns.

- Align solutions with IBM cloud deployment architecture and operational constraints.

Product Optimization Through Customizations :

- Customize Sterling APIs, services, user exits, agents, and pipelines for product-level optimization.

- Enhance throughput and efficiency across order capture, promising, inventory, and fulfillment flows.

- Drive root-cause analysis and resolve deep product bottlenecks using controlled custom code expansions.

Performance Engineering (Cloud + Product Level) :

- Tune Sterling services, JVM, caches, and DB access for cloud-hosted environments.

- Optimize integration flows (REST/SOAP/MQ/Kafka) to support high TPS.

1. Strategy & Planning Performance Optimisation :

- Identify critical business flows (Order Creation, ATP/Promising, SFS/BOPIS, Inventory Updates, Payment flows).

- Design tests to evaluate OMS customizations for latency, throughput, and CPU/memory footprint.

3. Tooling & Execution :

- Leverage MCS-provided monitoring tools (logs, APM dashboards, JVM stats).

- Validate agent scheduling, queue throughput, and DB query performance under load.

4. Environment & Dependencies :

- Work with IBM MCS to provision performance test environments with appropriate sizing.

- Coordinate integration performance tests with ERP, WMS/TMS, payment gateways, Kafka streams, etc.

5. Analysis & Optimization :

- Analyse CPU, heap, GC, DB locks, slow SQLs, and integration latencies.

- Recommend custom code refactoring or configuration tuning for optimal cloud performance. Hands On Must...!

- Ensure the system meets SLAs for response time, throughput, and operational stability.

Required Skills :

- 10 years in IBM Sterling OMS with strong customization + optimization experience.

- 2 to 3 years delivering solutions on IBM OMS Managed Cloud preferred.

- Advanced Java/J2EE, XML, SQL, performance profiling.

- Deep knowledge of Sterling pipelines, APIs, agents, SDF, and orchestration.

- Hands-on with load testing & performance monitoring tools.