As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries.

Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description :

Get To Know Us :

- SS&C GIDS provides information processing and computer software services and products.

- The Companys operating segments include financial markets, customer management, professional services, and output solutions.

- SS&C GIDS serves the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries.

What You Will Get to Do :

- Incident response for production hosted environments.

- Monitor application and infrastructure performance to ensure stability and availability.

- Respond to and resolve production incidents quickly, performing root cause analysis where necessary.

- Execute deployments and configuration changes in production and non-production environments following change management processes.

- Communicate effectively with development, operations, and business teams to provide updates and coordinate resolutions.

- Maintain accurate documentation of incidents, fixes, and operational procedures while identifying opportunities for process improvement.

What You Will Bring :

- IT degree, or equivalent experience.

- 4+ years experience working in an Application Support role.

- Solid understanding of DevOps practices and methods.

- Working knowledge of SDLC principles and methodologies.

- Experience working with ITIL based processes.

- Understanding of hosting production environments on AWS and Virtual Environments.

- Advanced knowledge of Continuous Integration / Continuous Delivery build pipelines.

- Experience working with infrastructure as code.

- A passion for automating manual processes.