About the role :

As a Sr. Forward Deployed Engineer youll work on delivering world class Voice AI Agents for our customers. You will work in AI-native teams & will be expected to move at the speed of thought.

Youll leverage SquadStack platform to configure, fine-tune & architect state of the art AI Agents. You will act as a conduit between product, customer success & engineering teams. Youll work very closely with customers to make AI Agents a BIG success for them.

Where you'll be doing :

- Partner with sales to engage clients to gather requirements, rapidly prototype demos, and present system designs.

- Become go-to experts on building voice AI solutions, especially LLM prompting tips & tricks.

- Own full life cycle of building agents. Customer collaboration > Defining Agent outcomes > Agent Config & Prompt design > Testing > Deployment & data pipelining > Monitoring > Iterate.

- Build full-stack integrations (Python, JavaScript) with enterprise tools (e.g. CRMs, ERPs, scheduling tools)

- Travel & work from customer office to fastrack AI Agent deployments.

- Act as a technical conduit between customers needs & SquadStack platform

- Codify reusable patterns into tools or platform components.

- Translate field feedback into actionable product and GTM recommendations.

- Develop runbooks, code templates, and training sessions for customer facing teams, ensuring self-sufficiency post-handoff.

Requirements :

- AI-native mindset

- Strong demand side thinker (JTBD) with product taste. You are not merely implementation focussed.

- Bachelor's degree in engineering or a related field

- 2 to 4 years of experience in software development & AI applications.

- Strong hold over at least one programming language.

- Solid understanding of prompt engineering patterns

- Strong communication and presentation skills.

- Ability to understand and communicate technical concepts to both technical and non-technical audience

- Comfortable working fullstack.

- Self-starter with the ability to work independently and as part of a team

- You possess a T-shaped breadth and depth skill set required to dive deep into any subject and coordinate between Sales, Customer Success, Operations, Product and Engineering to figure out solutions.

- Familiarity with the relevant domains would be a plus (AI Agents, RAGs, Python, data security etc.)

Joining : ASAP!

Location : Noida

Why should you consider us seriously ?

We believe that long-term, people over product and profits, prioritize culture over everything else. See Glassdoor reviews. We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and Silicon Valley (Chiratae Ventures, Blume Ventures, Abstract Ventures, Emergent Ventures; Senior execs at Google, Square, Genpact & Flipkart; Co-founders of Infosys, Snapdeal, Slideshare, Zomato, etc.)

- Freedom and Responsibility

- Entrepreneurial Team

- Exponential Growth

- Healthcare (Physical & Mental Wellness)