Key Responsibilities :

Quality Engineering & Strategy :

- Lead, develop, and scale a high-performing functional QA team, establishing standardized testing practices across the organization.

- Own end-to-end defect prevention, from product requirement analysis through development, testing, and production release.

- Partner with product managers and engineering teams to translate complex requirements into comprehensive, risk-based test strategies and plans.

- Drive adoption of internal automation tools and QA platforms such as TestRail to expand test coverage and improve efficiency.

- Define, monitor, and improve quality metrics, including defect containment, defect escape, and rejection rates.

- Champion shift-left testing practices by embedding quality checks early in the software development lifecycle.

- Establish testing standards, processes, and best practices to improve product reliability and release confidence.

Leadership & Cross-Functional Collaboration :

- Recruit, mentor, develop, and retain high-performing QA and Quality Engineering professionals.

- Collaborate with product, development, DevOps, and other cross-functional teams to improve quality outcomes.

- Manage vendor relationships, QA tooling contracts, and relevant technology partnerships.

- Promote engineering discipline through CI/CD best practices, Quality Management System (QMS) frameworks, and operational excellence.

- Lead root cause analysis (RCA), incident reviews, and blameless post-mortems to prevent recurring issues.

- Build a culture of transparency, accountability, and continuous improvement across engineering teams.

- Influence quality standards and processes across multiple product teams, including teams outside the direct reporting structure.

Required Skills & Experience:

- Proven experience leading and scaling Quality Engineering or QA teams in a complex software development environment.

- Strong expertise in functional testing, test automation strategies, and quality assurance methodologies.

- Hands-on knowledge of automation frameworks such as Selenium, Playwright, or Cypress.

- Experience with QA management and reporting tools such as TestRail and Allure.

- Strong understanding of quality metrics, defect lifecycle management, and data-driven process improvement.

- Experience with cloud platforms, preferably AWS.

- Knowledge of Kubernetes and Infrastructure as Code (IaC) principles.

- Understanding of CI/CD pipelines, agile development methodologies, and software release processes.

- Experience with Jira, Confluence, and related collaboration tools.

- Excellent leadership, communication, stakeholder-management, and problem-solving skills.

- Ability to influence cross-functional teams and communicate technical quality concerns to senior leadership.

Preferred Candidate Profile :

- Experience establishing quality engineering standards across multiple product teams.

- Strong background in continuous testing, automation-led quality assurance, and shift-left practices.

- Experience improving defect prevention, test coverage, release confidence, and production stability.

- Ability to balance strategic quality initiatives with operational execution.

- Demonstrated success in building collaborative, accountable, and high-performing QA teams.