Sonata Software - Senior ServiceNow Developer - CMDB Module

Job Description :

- Strong experience in ServiceNow platform administration, configuration and development.

- Extensive hands-on experience in ITSM applications, Universal Request, CMDB, Asset Management and ITSM Mobile Agent app.

- Strong experience in designing catalog items and developing complex workflows through Flow Designer.

- Proficiency with Scripting in ServiceNow involving GlideAPIs, JavaScript, Business Rules, Client Scripts, UI Policies, Script Includes, UI Actions and Access Control Lists (ACLs).

- Ability to design and configure ServiceNow reports and dashboards.

- Experience with integrations of ServiceNow with external systems through REST, SOAP, Integration Hub and Service Graph Connector.

- Experience with providing functional and technical support to business and liasioning with ServiceNow Support (HI).

- Testing experience with proven ability to analyse, troubleshoot and resolve issues.

- Excellent knowledge of ServiceNow Best Practices.

- Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.

- ServiceNow Certified System Administrator (CSA).

- ServiceNow Certified Implementation Specialist ITSM.

- Open to learn new technologies / ServiceNow modules.

Good to have :

- Experience developing and delivering using Agile/ Scrum methodology.

- Ability to cross-train team members.