We are seeking a proactive and technically adept Software Tester who excels at bridging the gap between user experience and technical functionality. This role requires a unique blend of user-centric thinking and strong technical QA skills to ensure our software products are not only functional and bug-free but also intuitive, enjoyable, and easy to use.

Key Responsibilities :

- Design and execute comprehensive usability test plans and scenarios (moderated and unmoderated) to evaluate the product's user-friendliness, information architecture, and overall flow across different platforms (web/mobile).

- Perform hands-on functional, regression, and exploratory testing to identify, isolate, and document technical bugs and system defects.

- Defect Reporting & Tracking : Write clear, concise, and reproducible bug reports (including steps to reproduce, expected results, and actual results) using defect tracking tools (e.g., JIRA, Azure DevOps).

- Test Automation (Bonus) : Contribute to the development and maintenance of automated test scripts for functional and regression testing, ensuring long-term software quality.

- Documentation & Communication : Create detailed reports summarizing usability findings, technical issues, and recommendations, and communicate these effectively to UX Designers, Product Managers, and Software Developers.

Required Skills :

- Proven ability to design and execute various testing types : Usability, Exploratory, Functional, and Regression

- Solid understanding of the Software Development Life Cycle (SDLC) and QA methodologies.

- Familiarity with Test Case Management (e.g., TestRail) and Defect Tracking Tools (e.g., JIRA).

- Experience with Usability Testing Tools (e.g., UserTesting, Lookback, Maze).

Preferred (Bonus) Qualifications :

- Experience writing or contributing to test scripts in a scripting/programming language (e.g., Python, JavaScript).

- Familiarity with test automation frameworks (e.g., Selenium, Cypress, Appium).

- Knowledge of accessibility standards (WCAG) and conducting accessibility audits.

- Experience testing complex systems involving APIs (using tools like Postman).