Software Product Manager

About the Role :

We are seeking an experienced Software Product Manager to join our Technology team and play a pivotal role in driving the success of our digital banking platforms. You will act as a bridge between business stakeholders and engineering teams, owning the product end-to-end to deliver value aligned with customer needs, market demands, and business goals.

Key Responsibilities :

- Own the product vision, roadmap, and success metrics (KPIs).

- Align product goals with customer insights, market trends, and regulatory requirements.

- Drive product improvements using customer feedback and user behavior analysis.

Create and maintain product requirements, including :

- User Journeys

- PR/FAQ documents

- Epics, User Stories, Acceptance Tests

- Define and manage non-functional product requirements.

- Review wireframes and user experience designs for alignment with product goals.

- Work with multiple enterprise teams (Compliance, Risk, Operations, Cross-Functions) to consolidate and deliver a unified product view.

- Apply domain knowledge of India Stack (UPI, Lending, RBI regulations, KYC, UIDAI, etc.) to solve business challenges.

- Influence product KPIs like Total Cost of Ownership and maintainability.

- Actively participate in Agile ceremonies (sprints, demos, reviews) to ensure execution is in line with product vision.

- Conduct User Acceptance Testing and Closed User Group testing.

- Provide clear visibility of product and program progress to stakeholders.

- Coach stakeholders and teams on agile ways of working.

Ideal Profile :

Education :

- Undergraduate degree in Engineering (mandatory).

- Postgraduate degree (MBA) preferred.

- Scrum Product Owner certification - desired.

Certifications :

- Agile certifications (e.g., Safe Agile) - required.

- 7 - 10 years of professional experience.

- Prior experience in product engineering/development (preferred).

- Experience in the Indian Banking segment (especially Lending) and/or Fintech (desired).

Skills :

- Strong communication and stakeholder management skills.

- Customer-centric mindset and obsession for customer experience.

- Ability to define, prioritize, and deliver product vision successfully.

- Expertise in managing cross-functional teams in an Agile environment.