- Act as the bridge between business stakeholders, product managers, enterprise architects, and technical development teams.

- Elicit, document, and validate business and technical requirements, user stories, and acceptance criteria.

- Translate high-level business requirements into detailed functional and non-functional specifications.

- Collaborate with Enterprise Architecture to align business goals with technology roadmaps and integration standards.

- Define and maintain comprehensive documentation, including process flows, system integrations, data mapping, interface contracts, and API specifications.

- Participate in solution architecture discussions and validate proposed designs against business needs.

- Support development and QA teams through the full SDLC by providing domain knowledge, clarifications, and validation of outcomes.

- Utilize tools such as JIRA, Azure DevOps, and Postman for requirements tracking, test management, and API testing.

- Ensure alignment with IT security and compliance frameworks across technical deliverables.

- Contribute to Continuous Integration and DevOps practices by supporting automation, environment standardization, and deployment readiness.

Required Qualifications & Experience :

- Bachelor's degree in Information Technology, Computer Science, or a related field.

- Minimum 7 years of experience as a Technical Business Analyst or in a similar role within technology-centric organizations.

- Demonstrated experience in business and system analysis, process modeling, data flow design, and requirements engineering.

- Proficient with enterprise-grade middleware and integration platforms including : Oracle SOA, Oracle Integration Cloud (OIC), MuleSoft, Logic Apps, Jitterbit, or Dell Boomi.

- Experience working with cloud platforms such as Microsoft Azure, AWS, or Google Cloud.

- Solid understanding of relational and NoSQL databases.

- Experience working with API gateways and management platforms (e.g., Azure API Management, Kong, Apigee).

- Strong understanding of integration protocols and standards including REST, SOAP, XML, JSON, XSD, MFT, ANSI ASC X12, EDIFACT.

- Knowledge of Content Management Systems and enterprise collaboration tools.

- Familiarity with IT security and authentication standards such as OAuth2.0, JWT, SAML.