Sobha - IT Project Manager - ERP & CRM System

Role Overview :

We are seeking an experienced IT Project Manager/Lead to oversee and drive multiple technology initiatives across the organization. The role involves leading cross-functional teams, managing ERP & CRM systems, supervising custom application development, ensuring seamless integrations, and delivering robust reporting solutions. The ideal candidate will serve as a bridge between business and technology, ensuring IT strategy is aligned with organizational goals, while fostering a culture of innovation, accountability, and continuous improvement.

Key Responsibilities :

Project Leadership :

- Lead and manage multiple IT projects simultaneously, ensuring they are delivered on time, within budget, and with high quality.

- Define project scope, goals, deliverables, and success metrics in collaboration with stakeholders.

Business Collaboration :

- Partner with business stakeholders to understand requirements, translate them into technical solutions, and ensure alignment with overall business strategy.

- Act as a liaison between business users and technical teams to resolve gaps, streamline processes, and deliver value.

Technology & Applications Management :

- Oversee ERP & CRM platforms, including system configuration, enhancements, integrations, and upgrades.

- Supervise development and maintenance of custom applications, reporting tools, and analytical dashboards.

- Ensure system scalability, data accuracy, and process efficiency.

Governance & Compliance :

- Monitor project risks, issues, and dependencies while implementing mitigation strategies.

- Ensure compliance with IT governance, security, and data privacy policies.

Team Management :

- Lead, mentor, and motivate a team of 10+ IT professionals across development, testing, and support functions.

- Foster a culture of ownership, collaboration, and continuous learning.

- Conduct regular performance reviews and provide constructive feedback.

Quality & Continuous Improvement :

- Establish best practices in project management, documentation, and change management.

- Drive process optimization, automation, and technology adoption to improve efficiency and reduce costs.

Preferred candidate :

- Experience in managing multiple IT projects simultaneously

- Strong understanding of ERP systems, project management tools, and stakeholder management.

- Should have handled team size of 10+ members