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Job Description

Description :

MEM Architect (SCCM, Intune & End User Device Management).

Life Unlimited.

At Smith+Nephew, we design and manufacture technology that takes the limits off living.

Join our dynamic team and embark on an exciting journey of innovation and growth as we seek a hard-working and dedicated individual for role of MEM Technical Architect to join our Global IT team.

You will be responsible for Microsoft Endpoint Configuration Manager (MECM / SCCM), Microsoft Intune, and hybrid co-management paradigms, with a strategic emphasis on driving a seamless Windows 11 enterprise migration while reshaping the broader end-user services architecture.

What will you be doing ?

As a Visionary Technical Architect, your deep expertise in enterprise endpoint ecosystems to conceptualize, design, and orchestrate transformative device management strategies across a highly distributed global environment.

Solution Architecture & Strategic Vision :

- Assume end-to-end ownership of the enterprise endpoint management architecture, encompassing SCCM, Intune, Intune policies, Co-management frameworks, and Windows 11 transition programs, with a mandate to unify disparate technologies into a cohesive, future-proof ecosystem.

- Formulate comprehensive roadmaps and architectural blueprints that accelerate modern device management (MDM/MEM) adoption while aligning with the broader cloud-first and zero-trust paradigms.

- Conceptualize and institutionalize governed frameworks for patch orchestration, software distribution pipelines, compliance enforcement, and baseline security postures, ensuring both resilience and regulatory adherence.

Windows 11 Transformation Program :

- Architect and direct the strategic modernization trajectory for enterprise-wide Windows 10 to Windows 11 migration, balancing innovation with operational stability.

- Codify governance models that enforce hardware readiness validation, cryptographic assurance (TPM, Secure Boot), and organizational compliance mandates across heterogeneous device estates.

- Design and operationalize progressive deployment architectures (rings, phased adoption models, controlled pilots) that minimize disruption while maximizing telemetry-driven insights.

Device Lifecycle Architecture & End User Experience :

- Engineer holistic lifecycle blueprints covering device onboarding, provisioning, enrolment, continuous compliance, in-life management, and secure retirement.

- Establish enterprise-wide standards for BYOD, corporate-owned endpoints, and next-generation virtualized workspaces (AVD/VDI), embedding scalability, governance, and security at their core.

- Partner with Internal teams, Service Desk, Network, and other functions to elevate operational maturity and user-centric service excellence.

Collaboration, Governance & Thought Leadership :

- Function as the distinguished subject matter authority interfacing with Security, Network, Compliance, and Workplace Services domains, ensuring architectural alignment with enterprise transformation goals.

- Institute technical governance frameworks to ensure that all initiatives adhere to cybersecurity mandates, regulatory obligations, and audit imperatives.

- Serve as a mentor and architectural guidepost, elevating engineering teams to adopt industry-leading practices, reference models, and design principles, thereby instilling a culture of innovation and technical rigor.

What will you need to be successful? :

Education : Bachelors degree in IT, Computer Science or Masters in IT, Computer Science an equivalent combination of education and experience.

Preferred Qualifications :

- Microsoft M365 Fundamentals (MS-900).

- Microsoft 365 Certified : Endpoint Administrator Associate (MD-102).

- Microsoft Certified : Security, Compliance, and Identity Fundamentals (SC-900).

- Understanding in DEX solutions is an add-on (Nexthink/Aternity/Dynatrace).

Operating Mode : Work from office - 5 days in a week.

Experience :

- Proven relevant experience of 15+ years of progressive responsibility in End User Computing, Device Management, or Enterprise Infrastructure domains, with a proven track record of delivering complex transformations.

- At least 4+ years' operating as an Architect, demonstrating the ability to influence technical direction, establish governance, and mentor cross-functional teams.

- Prior experience working within large-scale, geographically distributed, multinational organizations, navigating matrix structures, regulatory frameworks, and culturally diverse environments.

Technical Mastery :

- Demonstrated end-to-end expertise in architecting, configuring, and operationalizing Microsoft Endpoint Configuration Manager (SCCM) and Microsoft Intune (MEM) across complex enterprise environments, with a focus on seamless coexistence, co-management models, but also cloud native.

- In-depth command of Windows 10/11 servicing architectures, including feature update orchestration, patch lifecycle governance, and phased deployment methodologies optimized for high-availability enterprises.

- Proven leadership in Windows 11 modernization programs, encompassing strategic readiness assessments, migration blueprints, and at-scale execution within regulated, multinational ecosystems.

- Advanced proficiency in device compliance enforcement, conditional access strategies, and enterprise security baselines, with the ability to align technical implementation to zero-trust principles.

- Strong familiarity with EntraID constructs, Group Policy inheritance models, and hybrid management scenarios, ensuring policy coherence across both cloud-native and legacy-managed devices.

Architectural Acumen :

- Capacity to engineer globally scalable, resilient, and cyber-secure endpoint management architectures, balancing innovation with operational robustness.

- Proficiency in producing high-fidelity architectural deliverables including technical blueprints, decision frameworks, governance playbooks, and executive-level reference models that enable both technical alignment and stakeholder consensus.

You :

Unlimited.

We believe in crafting the greatest good for society.

Our strongest investments are in our people and the patients we serve.

Inclusion + Belonging Committed to Welcoming, Celebrating and Thriving.

Learn more about our Employee Inclusion Groups on our website https ://www.smith-nephew.com/.

Other reasons why you will love it here! :

- Your Future : Major Medical coverage + Policy exclusions and insurance non-medical limit.

- Educational Assistance.

- Work/Life Balance : Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave.

- Your Wellbeing : Parents / Parents in Laws Insurance, Employee Assistance Program, Parental Leave.

- Flexibility : Hybrid Work Model (For most professional roles).

- Training : Hands-On, Team-Customized, Mentorship.

- Extra Perks : Free Cab Transport facility for all employees, One Time Meal provided to all employees as per shift.

- Night Shift Allowances.

#YS1.

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Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You.

Unlimited, life, culture, and benefits at S+N.

Explore our website and learn more about our mission, our team, and the opportunities we offer.


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