A global analytics and research organization offering data-driven solutions across industries such as finance, healthcare, and technology. It specializes in AI-powered insights, business intelligence, and strategic decision support services.

What you will be doing :

The Site Reliability Engineer (SRE) operates and maintains production systems in the cloud. Their primary goal is to make sure the systems are up and running and provide the expected performance. This involves daily operations tasks of monitoring, deployment and incident management as well as strategic tasks like capacity planning, provisioning and continuous improvement of processes.

Also, a major part of the role is the design for reliability, scalability, efficiency and the automation of everyday system operations tasks. SREs work closely together with technical support teams, application developers and DevOps engineers both on incident resolution and on long-term evolution of systems.

- Employees will primarily work on creating Terraform, Shell & Ansible scripts and will be part of Application deployments using Azure Kubernetes service.

- Employees will work with a cybersecurity client/company.

- Monitor production systems' health, usage, and performance using dashboards and monitoring tools.

- Track provisioned resources, infrastructure, and their configuration.

- Perform regular maintenance activities on databases, services, and infrastructure.

- Respond to alerts and incidents : investigate, resolve, or dispatch according to SLAs.

- Respond to emergencies: recover systems and restore services with minimal downtime.

- Coordinate with customer success and engineering teams on incident resolution.

- Perform postmortems after major incidents.

- Change management: perform rollouts, rollbacks, patching and configuration changes.

- Drive demand forecasting and capacity planning with engineering and customer success teams. Consider projected growth and demand spikes.

- Provision production resources according to capacity demands.

- Work with the engineering teams on the design and testing for reliability, scalability, performance, efficiency, and security.

- Track resource utilization and cost-efficiency of production services.

What were looking for :

- BSc/MSc, B. Tech degree in STEM, 6+ years of relevant industry experience.

- Technical skills : Terraform, Docker Swarm/K8s, Python, Unix/Linux Shell scripting, DevOps, GitHub Actions, Azure Active Directory, Azure monitor & Log Analytics.

- Experience in integrating Grafana with Prometheus will be an added advantage.

- Strong verbal and written communication skills.

- Ability to perform on-call duties.