Site Reliability Engineer

Job Title : Site Reliability Engineer (SRE)

Experience : 4 to 14 Years

Location : Hyderabad, India

Joining : Immediate Joiners Preferred

Job Summary :

We are seeking an experienced Site Reliability Engineer with a strong background in Observability, Troubleshooting, and IT Platform Management. The ideal candidate will play a critical role in maintaining high system reliability, performance, and scalability while working collaboratively across engineering, operations, and development teams.

Skills Required :

1. Site Reliability Engineering & Service Engineering :

- Strong experience in Observability : Logging, Monitoring, and Alerting (e.g., using tools like Prometheus, Grafana, ELK stack, Datadog, Splunk, etc.)

- Advanced skills in incident management, troubleshooting, and root cause analysis

- Expertise in improving system availability, performance, and reliability in production environments

- Automation of operational tasks and proactive infrastructure monitoring

2. IT Platforms & Hosting, Configuration & Integration :

- Deep understanding of platform usage, performance tuning, and system security requirements

- Implementation of secure hosting environments, ensuring system compliance with best practices

- Experience in infrastructure provisioning and configuration tools (e.g., Terraform, Ansible, Puppet, Chef)

- Ability to integrate and maintain enterprise-level applications and services

Desired Skills :

- Working knowledge of DuckCreek platform

- Proficiency in SQL and relational databases

- Familiarity with Batch Processing systems and schedulers

- Understanding of RESTful APIs and Web Services architecture and troubleshooting

Qualifications :

- Bachelors or Masters degree in Computer Science, Engineering, or related field

- Excellent analytical and problem-solving skills

- Strong communication and collaboration skills