Experience: 5+ years.

Location: Bangalore, Chennai.

- Bachelor Degree in Computer Science or Information Systems or equivalent applicable experience.

- Software development domain and principles, including design patterns, code structure, programming languages, continuous integration (Git/SVN), continuous deployment (Azure Pipelines), and deployment orchestration (Chef, puppet, or equivalent).

- Demonstrated ability using and administering (core to advanced knowledge) of 2 or more of the following technologies:

a. AWS EC2 / EKS / AKS / K8s administration and deployments.

b. Confluent and/or Apache Kafka administration.

c. ADO / Devops tools.

d. Unix / Windows Administration.

e. OpenTelemetry Metrics, Logs, Tracing.

f. Prometheus / Alert Manager.

g. Synthetic Monitoring libraries.

h. APM tools such as Elastic APM or others.

- Experience with Shell scripting.

- Experience with network protocols and certificate management.

- Intermediate understanding of the IT & Network infrastructure.

- Intermediate troubleshooting knowledge.

- Experience with Agile and Lean methodologies a big plus to produce in a fast-paced environment.

- Excellent communication skills both written and verbal and presentation skills.

- ITOM/ITSM Integration experience.

- ServiceNow ITOM (Event Mgmt.& Operational Intelligence) experience Strong people management experience.

Nice to have : AIOps (Artificial Intelligence Ops) strategy practice, implementation or on depth awareness.