Siebel Developer - Order Management System

Job Summary

We are looking for an experienced Siebel Developer with strong expertise in Siebel CRM configuration, scripting, Open UI, EAI, Order Management, and Telecom domain. The candidate should have hands-on experience in Siebel development and implementation, preferably on Siebel version 20.x and above.

Key Responsibilities

Develop and customize Siebel CRM applications based on business requirements.

Perform Siebel Configuration including Account and Contact Management.

Work on Assistant Agent Billing Care and related Siebel CRM functionalities.

Develop and maintain Siebel CRM scripts, Open UI, workflows, and business services.

Work on CRM Order Management, CSW, and EAI integrations.

Develop and support Siebel Workforce Management, PRM/Dealer Management, and Field Service solutions.

Design and develop BI Publisher reports.

Troubleshoot application issues and provide technical solutions.

Participate in development, testing, deployment, and production support activities.

Collaborate with functional teams and stakeholders to understand requirements and deliver solutions.

Support Siebel upgrades, enhancements, and implementation projects.

Must-Have Skills

5+ years of hands-on experience in Siebel CRM Development.

Strong expertise in Siebel Configuration and Siebel Scripting.

Hands-on experience with Siebel Open UI.

Strong knowledge of EAI, EIM, CSW, and CRM Order Management.

Experience with Siebel Workflows and integration development.

Experience with Account & Contact Management.

Experience with Siebel Field Service / Workforce Management / PRM or Dealer Management.

Experience with Siebel BI Publisher Reports.

Telecom domain experience is mandatory.

Experience with Siebel version 20.x and above is preferred.

Good understanding of Siebel architecture, development lifecycle, and production support.