Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth.

By tackling complex problems and exploring creative solutions, you wont just follow a playbook, youll be actively building the future of ShipBob.

Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed.

We all set high standards and understand the importance of transparency at all levels.

Weve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.

Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability.

We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

Location : Remote in India.

Shift : US CST hours.

Role Description :

The Senior Salesforce Administrator will be a key member of our Revenue Operations team and will configure technical solutions for ShipBobs internal stakeholders.

This role will be required to configure the solution on the Salesforce Platform as well as assist with scoping and documentation related activities.

This role reports to the Manager, Salesforce.

What Youll Do :

- Resolve daily requests and tickets that pertain to Salesforce.

- Participate in technical design sessions and help develop solutions that align with our business goals.

- Translate business requirements into solutions that best leverage the Salesforce platform and products.

- Leverage declarative Salesforce tools to build solutions that build toward our business needs.

- Create tests for and document the implementation of business solutions.

- Additional duties and responsibilities as necessary.

What Youll Bring To The Table :

- 4+ years of experience administering a 500+ seat Salesforce instance.

- Knowledge of and experience with declarative platform tools (Process Builder, Lightning Flow, etc.) as well as related best practices.

- Demonstrated knowledge of Salesforce best practices as well as knowing when to use declarative versus code solutions to achieve goals.

- Working knowledge of Agile methodologies and excellent communication abilities.

- Salesforce Administrator Certifications.

Perks & Benefits :

- Medical, Term & Accidental Insurance.

- All Purpose Leave (casual & sick time): 12 days.

- Earned Leave : 15 days.

- Public Holiday : 12 days.

- Generous Maternity & Paternity Leave.

- Quarterly Wellness Day.

- Work From Home Allowance.

About You :

The work we do at ShipBob is both challenging and rigorous, which means our environment isnt the right fit for everyone, and thats okay.

We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment.

We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work.

Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in todays global supply chain.

About Us :

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience.

Merchants can outsource their entire fulfillment operations, utilize ShipBobs proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBobs dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia.

ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.