Description :

Position : SharePoint Lead (TechnoFunctional)

Location : Hyderabad

Experience : 5+ Years

Openings : 2 Positions

Role Summary :

We are seeking an experienced SharePoint Lead (TechnoFunctional) to manage, enhance, and support a portfolio of SharePoint and Microsoft Power Platform solutions supporting Pharmacovigilance (PV) operations.

The role involves system administration, access management, vendor coordination, Power Apps/Power BI support, governance, and end-user enablement.

Key Responsibilities :

SharePoint & Power Platform Administration :

- Build, manage, and provide continuous support for PV-related SharePoint sites.

- Perform access and membership management for SharePoint sites and R&D distribution lists.

- Provide governance, training, enhancements, and maintenance for SharePoint and Power Platform solutions.

- Ensure compliance with internal SOPs, WI, and audit requirements.

Application Support & Operations :

Manage and support the following applications and dashboards :

- LIDA SharePoint solution (vendor coordination for new page creation).

- LULU Power App (oversight tool).

- LULU Power BI Dashboard & Paginated Reports.

- Rey Power App (country-wise reporting).

- Safety Information Communication (SIC) Power App.

- Nomination App Power App for Safety Officer and QPPV nominations.

- IPV Dashboard Power BI Dashboard.

- PV Contact Overview Dashboard.

- Annex C1 & A3 Logbook Power Automate workflows.

System Administration & Incident Management :

- Perform day-to-day system administration, workflow configuration, and user management.

- Handle L1 and L2 support, service requests, and problem management through the ITSM tool.

- Coordinate with vendors (Insife) for L3 support and track vendor tickets.

- Manage incident, change, and release communications with stakeholders.

- Conduct periodic reviews and maintain documentation and audit trails.

Vendor & Stakeholder Coordination :

- Coordinate with SaaS vendors for platform availability, upgrades, and issue resolution.

- Maintain SOPs, technical documentation, and user manuals.

- Provide end-user training and adoption support.

Required Skills :

- SharePoint Online Administration.

- Power Apps, Power Automate, Power BI (Dashboard & Paginated Reports).

- Access & User Management, Workflow Configuration.

- Halo PV Configuration.

- Incident & Change Management.

- SQL / PL-SQL (Good Working Knowledge).

- Vendor & SaaS Operations Management.

- Documentation & Governance.

- Strong Communication Skills.

Good to Have :

- Basic Pharmacovigilance (PV) domain knowledge.

- Experience in regulated environments (GxP preferred).