ServiceNow Technical Consultant - ITSM Module

Role : ServiceNow IRM/ GRC Technical Consultant

Experience : 5+Years

Job Location : Bangalore, Chennai, Hyderabad, Noida, Pune

Shift Time : 2PM-11PM

Mode Of Work : Hybrid

Overview :

We are seeking a highly skilled ServiceNow IRM/GRC Developer to join our dynamic team.

The ideal candidate will have a strong background in ServiceNow development, with experience in Governance, Risk, and Compliance (GRC) modules.

Certified Application Developer (CAD), CIS-ITSM, CIS -R&C with experience in IRM/GRC, Advance Risk Assessment are highly desirable.

Key Responsibilities :

- Design, develop, and implement ServiceNow solutions for Governance, Risk, and Compliance (GRC) processes.

- Customize and configure ServiceNow GRC modules to meet business requirements.

- Collaborate with stakeholders to gather requirements and translate them into technical solutions.

- Develop and maintain ServiceNow applications, workflows, forms, and reports.

- Implement integrations between ServiceNow and other systems and applications.

- Provide technical guidance and support to junior developers and end-users.

- Participate in the full software development lifecycle, including requirements analysis, design, development, testing, deployment, and maintenance.

- Stay updated on the latest ServiceNow technologies, best practices, and industry trends.

Required Skills and Qualifications :

- Bachelors degree in Computer Science, Information Technology, or related field.

- 6+ years of experience as a ServiceNow Developer.

- 2+ years of experience in IRM/GRC module.

- ServiceNow Certified Application Developer (CAD) certification.

- Experience with ServiceNow scripting languages such as JavaScript(Classic UI and Workspace), Glide, and Jelly.

- Hands-on experience with ServiceNow development tools, including Studio and Flow Designer.

- Good Experience in UI Builder and configuration in Workspaces.

- Experience with Patching and Upgrade for IRM modules with understanding of latest updates of GRC/IRM module in store and release notes.

- Knowledge of ServiceNow integration methods, including REST, SOAP, and MID Server.

- Excellent problem-solving, analytical, and troubleshooting skills.

- Strong communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.

- Certifications CIS ITSM and CIS R&C Certification.