We are seeking an experienced and dynamic ServiceNow Team Leader to lead a team of developers in delivering top-tier platform services to global clients. This role requires deep technical expertise across ServiceNow modules (including ITSM, ITAM, ITOM) and proven leadership in Agile environments. If you're passionate about driving quality, collaboration, and innovation within the ServiceNow ecosystem,

Key Responsibilities :

- Lead and mentor a team of ServiceNow developers, ensuring timely delivery of incidents, requests, and enhancements

- Serve as the primary point of escalation for platform-related issues and ensure rapid resolution

- Enforce best practices across code-based and no-code configurations within the ServiceNow platform

- Conduct peer reviews, sprint planning sessions, and support user story estimation

- Present developed solutions to stakeholders and business process owners

- Manage regular platform maintenance, including upgrades and clone activities

Required Skills & Qualifications :

- Mandatory Certifications : ServiceNow CAD (Certified Application Developer) & CSA (Certified System Administrator)

- 5+ years of hands-on ServiceNow experience in development and leadership roles

- Strong knowledge and implementation experience in modules such as ITSM, ITAM, ITOM, ITBM, CSM, or HRSD

- Proficient in JavaScript (client-side and server-side scripting)

- Familiar with Agile methodologies and ITIL framework

- Excellent communication, leadership, and problem-solving skills

Why Join Us?

- Opportunity to lead and shape a high-impact ServiceNow team

- Collaborate with global clients on innovative ServiceNow solutions

- Focus on career growth, certification support, and continuous learning

- Fully remote work flexibility