ServiceNow Quality Assurance Engineer

Location : Noida/Bangalore.

Exp : 5-8 yrs.

Key Responsibilities :

- EA module mandatory.

- Define test strategy, scenarios, traceability matrix, and success criteria.

- Coordinate with functional consultants and client UAT teams.

- Manage defect triage, retesting, and sign-off procedures.

- Support test automation planning where applicable.

Required Skills :

- 5 to 8 years of overall QA experience with a focus on the ServiceNow platform.

- Strong testing experience in ServiceNow SPM (Strategic Portfolio Management) and Enterprise Architect (EA) modules.

- Familiarity with form design, business rules, flow designer, and custom scripts within ServiceNow.

- Good exposure to integration testing with external systems using REST/SOAP APIs.

- Knowledge of ITIL processes and best practices.

- Strong analytical, troubleshooting, and documentation skills.

- Excellent verbal and written communication.

- ServiceNow System Administrator Certification is mandatory.