Skillset : ServiceNow Lead / Architect.

Experience : 7 - 10Years.

Relevant Experience : 5+ Years.

Job Description Lead :

The incumbent should have an overall experience of 7 -9 years in engineering & development role with 5 years specific to specific to ServiceNow software suite, in the below technical areas :

- Good Understanding of development and implementation of "as a service" and cloud platforms and products.

- Experience of Development of Customized SaaS Platforms.

- Previous experience implementing and configuring the ServiceNow software suite in one or more of the following modules : Incident Management, Problem Management, Request Management, Change Management, Performance Analytics, Asset Management, Release Management, Asset Management, IT Cost Management, Discovery, Orchestration, ITOM.

- ServiceNow Developer-level training and / or equivalent hands-on experience.

- In-depth understanding and hands-on application of Service Management business processes.

- ITIL/ITOM knowledge is a plus.

- Good understanding of the ServiceNow Data Model High-level understanding of the ServiceNow integration (with other systems / applications) architecture, in particular API's.

- Capable of managing own workload as well as planning / directing the activities of others.

- Includes work planning, creation of status reports, managing project financials, etc.

- Experience working with a diverse functional and technical team on multiple concurrent streams / tracks of work.

- Ability to review / interpret / refine requests from the business community and translate them into functional and technical requirements which can be estimated for complexity and then queued for implementation.

- Has experience functioning as a Senior developer/Lead role in multiple ServiceNow implementations.

- Ability to build & present solutions & proposals to global clients.

- Possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality.

Job Description Architect :

- Minimum 7 yrs in service now is required for an architect role.

- Implementation experience on more than one module like ITSM, ITOM, HRSD, CSM etc.

- Experience integrations and should have integrated at least 10+ tools with ServiceNow.

- Experience in Flow Designer.

- Should be hands on developer as well.

- Experience in managing ServiceNow Partnership