ServiceNow ITAM Developer - SAM/HAM

Job Title : ServiceNow ITAM Developer

Experience : 4 - 8 Years

Job Location : Remote (India)

Notice Period : Immediate joiners or candidates who can join within 15 days preferred.

Job Description :

We are looking for a highly skilled ServiceNow ITAM Developer with strong hands-on experience in Software Asset Management (SAM) and Hardware Asset Management (HAM) modules. The ideal candidate should have deep technical expertise in ServiceNow scripting, integrations, and ITAM implementations, along with the ability to work independently in a fast-paced environment.

Key Responsibilities :

- Design, develop, configure, and customize solutions within the ServiceNow ITAM platform, with a strong focus on SAM & HAM modules.

- Implement and enhance ITAM workflows, lifecycle processes, and automation to support enterprise asset management.

- Develop custom applications, UI policies, client scripts, business rules, Script Includes, and other ServiceNow components.

- Integrate ServiceNow with various third-party tools using REST, SOAP, APIs, MID Server, and other integration methods.

- Perform data imports, normalization, reconciliation, license compliance management, hardware audits, and discovery validations.

- Work closely with cross-functional teams to gather requirements and translate them into effective technical solutions.

- Troubleshoot, diagnose, and resolve complex platform issues and support continuous

improvement initiatives.

- Ensure adherence to ServiceNow best practices, coding standards, and ITAM governance processes.

Required Skills & Experience :

- 4 - 8 years of hands-on development experience on the ServiceNow platform.

- Strong expertise in ServiceNow ITAM, specifically SAM Pro and HAM Pro modules.

- Excellent knowledge of JavaScript, Glide API, and ServiceNow scripting (Client & Server-side).

- Proven experience with ServiceNow Integrations (REST/SOAP, IntegrationHub, MID Server).

- Solid understanding of ITIL processes, CMDB, Discovery, and asset lifecycle management.

- Experience working with data models, transformations, import sets, and license reconciliation.

- Ability to work remotely with minimal supervision and deliver high-quality solutions.

- Strong communication and documentation skills.