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Job Description

Description :


Key Responsibilities :


- Create and maintain technical design and implementation documentation for builds, integrations, and deployments.


- Design, configure, test, and implement solutions across compliance, audit, policy, vendor risk, and regulatory modules within ServiceNow IRM.


- Perform regulatory implementation reviews, code reviews, and ensure alignment with ServiceNow coding standards; coach developers in agile delivery.


- Collaborate with scrum teams to configure features, manage sprint deliverables, and prepare production-ready releases.


- Lead and facilitate UAT, integration testing, test script creation, and validation against business and compliance objectives.


- Provide technical and architectural guidance, define roadmap priorities, and recommend scalable IRM strategies that support upgrades and ongoing platform stability.


Qualifications :


- 5- 10 years of ServiceNow experience; 3+ years in IRM/GRC modules


- Strong understanding of compliance frameworks (SOX, SOC, NIST, ISO27001)


- Hands-on experience with ServiceNow scripting (JavaScript, Glide API), Flow Designer, IntegrationHub


- Experience with agile delivery, documentation, and UAT


- ServiceNow IRM or CSA/ CAD/ CIS-IRM certs preferred


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