ServiceNow HRSD Developer

Key Responsibilities :

- Design and develop integrations for ServiceNow HRSD using REST/SOAP, Integration Hub, Flow Designer, and Scripted APIs.

- Integrate HRSD with HRIS platforms such as Workday, SAP SuccessFactors, and Oracle HCM Cloud.

- Build inbound and outbound data flows for employee data sync, onboarding, offboarding, payroll, and identity systems.

- Develop and maintain Integration Hub spokes, MID Server configurations, and secure credential management.

- Implement error handling, logging, monitoring, and retry mechanisms for integrations.

- Collaborate with HR, ITSM, and security teams to gather integration requirements.

- Troubleshoot and resolve integration issues (L2/L3 support).

- Ensure data security, compliance, and performance of integrations.

- Prepare technical design documents and integration runbooks.

Required Skills :

- Strong experience with ServiceNow HRSD and Integration Hub.

- Hands-on with REST/SOAP APIs, JSON/XML, OAuth, Basic Auth.

- Experience with Flow Designer, Scripted REST APIs, Business Rules, and MID Server.

- Experience integrating with HRIS systems (Workday / SuccessFactors / Oracle HCM).

- Knowledge of employee lifecycle processes (hire, transfer, terminate).

- Good scripting knowledge in JavaScript (ServiceNow server/client scripts).

- Understanding of LDAP/Active Directory and email integrations.

- Experience in troubleshooting and monitoring integrations.