ServiceNow Developer - SOM Module

Job Title : ServiceNow Developer

Location : PAN INDIA

Work Mode : Hybrid Mode

Experience : 12+years (8 years Relevant)

Job Type : Contract to hire (C2H)

Notice Period : Immediate joiners.

Mandatory Skills : ServiceNow, Sales and Order Management ,Rest Soap, ServiceNow Platform

Additional Skills :

- Required. 12 years of experience in implementing or architecting ServiceNow solutions.

- Must have good Understanding of Sales and Order Management process followed in organization.

- Experience in Design configure and customize ServiceNow SOM module as per Organizations SOM process.

- Must have experience in the design and implementation of the modules below.

- ServiceNow Sales and Order Management Order and Quote management.

- Supplier Lifecycle Operations SLO.

- Customer Service Management CSM module.

- Extensive experience across the ServiceNow core platform security performance and compliance.

- Extensive experience in third-party integration RESTSOAP Other methods Integration Hub and Ebonding.

- Experienced in collaborating with teams to understand their requirements and pain points translating them into functional specifications.

- Conduct workshops and training sessions for endusers to ensure successful adoption of the implemented solutions.

- Perform system testing troubleshooting and issue resolution during the implementation phase.

- Collaborate with technical teams to define integrations with other systems and applications ensuring seamless data flow.

- Provide ongoing support to endusers addressing their queries and issues related to the ServiceNow platformmodule.

- Document processes configurations and solutions to create comprehensive user guides and training materials.

- Excellent communication and interpersonal skills.

Preferred :

- Relevant ServiceNow certifications eg ServiceNow Certified Implementation Specialist are a plus.

- Exceptional leadership problemsolving criticalthinking and communication skills.