- ITSM Incident, Problem, Change

- ITAM Hardware Asset Management / Software Asset Management

- ITOM Discovery , Service Mapping , Event Management

Note : Certificates must be attached along with profile tracker.

About the Role :

We are seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions.

This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform.

Key Responsibilities :

- Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, and ITAM

- ITAM Software Asset Management / Hardware Asset Management

- ITOM Discovery, Event Management, Service Mapping

- Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.

- Provide technical leadership and mentorship to junior consultants and developers.

- Customize and configure ServiceNow applications using best practices and maintain platform integrity.

- Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.

- Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.

- Stay current with ServiceNow releases and proactively recommend platform enhancements.

- Support pre-sales activities including solutioning, demos, and proposal development.