ServiceNow Developer - ITSM/ITOM Module

Exp in ITSM & ITOM is must with CSM & EA Module.

7+ yrs.

Key Responsibilities:

- Design, develop, and implement ServiceNow solutions across ITSM, ITOM, HRSD, and custom modules.

- Create and customize ServiceNow workflows, business rules, UI policies, client scripts, and integrations.

- Configure and maintain ServiceNow forms, fields, views, and roles.

- Collaborate with stakeholders to gather and analyze requirements and deliver scalable solutions.

- Integrate ServiceNow with external systems using APIs and MID Servers.

- Perform unit testing, debugging, and documentation of changes.

- Maintain system stability, performance, and security standards.

Key Requirements:

- Strong understanding of ServiceNow core and development best practices.

- Strong development experience Workflow & Flow Designer, Client scripts, Scripts Include, Business Rule, Data Import, ACL, table and database query.

- Experience in two or more modules ITSM, ITOM, Discovery, Event Management, PA Dashboards & reports.

- Hands-on experience in JavaScript development.

- Service Portal & Widget configuration/ development.

- Experience in Integration (SOAP, REST, JSON and Scripted Web Services) with 3rd party tools.

- Strong analytical, communication, and presentation skills.

- Should have knowledge of Agile methodology.