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ServiceNow Developer - ITSM/ITOM

Coders Brain
5 - 10 Years
Multiple Locations

Posted on: 25/05/2026

Job Description

Company Overview :


Coders Brain Technology Private Limited is a dynamic and innovative technology solutions provider, specializing in delivering cutting-edge IT services and consulting to businesses across diverse sectors. We empower organizations to optimize their operations, enhance efficiency, and achieve their strategic goals through tailored technology solutions. Our expertise spans across various platforms, including ServiceNow, and we are committed to fostering a collaborative and growth-oriented environment for our employees.


Role Overview :


As a ServiceNow Developer at Coders Brain Technology, you will be instrumental in designing, developing, and implementing ServiceNow solutions to meet our clients' evolving business needs. You will collaborate closely with business analysts, project managers, and other developers to deliver high-quality, scalable, and maintainable solutions. Your expertise will be crucial in configuring, customizing, and integrating ServiceNow modules, ensuring seamless workflows and optimal user experience. This role offers the opportunity to make a significant impact on our clients' success by leveraging the power of the ServiceNow platform.


Key Responsibilities :


- Develop and implement ServiceNow solutions, including custom applications, workflows, and integrations, to address specific business requirements.


- Configure and customize ServiceNow modules, such as ITSM, ITOM, and HR Service Delivery, to align with client processes and workflows.


- Integrate ServiceNow with other enterprise systems using REST APIs, SOAP, and other integration technologies to ensure data consistency and process automation.


- Collaborate with business analysts and stakeholders to gather requirements, design solutions, and provide technical guidance.


- Perform unit testing and participate in system testing to ensure the quality and reliability of ServiceNow solutions.


- Troubleshoot and resolve technical issues related to ServiceNow implementations to minimize disruptions and maintain system stability.


- Contribute to the development of technical documentation, including design specifications, test plans, and user guides, to facilitate knowledge sharing and maintainability.


Required Skillset :


- Demonstrated proficiency in ServiceNow development, including scripting (JavaScript, Glide), workflow administration, and data management.


- Proven ability to design and implement ServiceNow integrations using REST APIs, SOAP, and other integration technologies.


- Strong understanding of ITIL principles and ServiceNow best practices.


- Excellent analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.


- Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and stakeholders.


- Bachelor's degree in Computer Science or a related field.


- Ability to work independently and remotely, while maintaining effective communication and collaboration with team members.

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