We are seeking a skilled and versatile ServiceNow Developer to join our team to design, develop, and implement innovative solutions across the ServiceNow Platform. This role requires hands-on experience in multiple ServiceNow modules including IT Asset Management (ITAM), Governance, Risk & Compliance (GRC/IRM), Field Service Management (FSM), and the ability to build custom applications within the Now Platform.

You will play a critical role in transforming business requirements into scalable, efficient ServiceNow solutions that enhance operational efficiency and business performance.

Key Responsibilities :

- Design, develop, and implement solutions on the ServiceNow Platform including custom applications.

Configure and support modules such as :

- IT Asset Management (ITAM) hardware/software lifecycle, CMDB integration.

- GRC/IRM policy and compliance management, risk assessments, audit tracking.

- Field Service Management (FSM) workforce scheduling, dispatching, and mobile field service solutions.

- Collaborate with stakeholders to understand business needs and translate them into technical specifications and workflows.

- Leverage ServiceNow App Engine to create scalable low-code/no-code applications.

- Ensure compliance with best practices in ServiceNow development and data security.

- Integrate ServiceNow with external systems and data sources using REST/SOAP APIs.

- Participate in Agile/Scrum teams to deliver solutions in sprints.

- Perform unit testing, support UAT, and assist with deployments.

Required Skills and Qualifications :

- 36 years of hands-on experience with ServiceNow development.

Proven experience with :

a. ITAM module (hardware/software asset lifecycle, discovery, CMDB).

b. GRC/IRM module (risk, compliance, policy management).

c. FSM (field service workflows, integrations, and mobility).

- Strong expertise in building and managing custom applications using App Engine Studio or scoped apps.

- Proficient in scripting (JavaScript), UI policies, business rules, flow designer, and client/server-side scripting.

- Experience with REST/SOAP APIs, MID Server, and integrations.

- Knowledge of ServiceNow best practices and version upgrades.

- Understanding of Agile methodologies and SDLC.

- ServiceNow Certified System Administrator (CSA) is required.

- Additional certifications (e.g., Certified Application Developer, ITAM, GRC, FSM) are a strong plus.

Preferred Qualifications :

- Experience with ServiceNow's AI features, Virtual Agent, or Performance Analytics.

- Exposure to enterprise architecture and ITSM best practices.

- Familiarity with DevOps pipelines in ServiceNow (e.g., ATF, CI/CD integrations).