The ServiceNow GDN Associate Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond

- Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements

- Development of ITSM & other modules GRC, SECOPS, HRSD, CSM, ITBM in ServiceNow Platform.

- Always follow best development practices during implementation.

- Support other developers in their work to integrate existing systems with Service Now

- Support business process owners in configuring the platform

- Administer the system

- Creating technical design document and writing Unit test cases

Requirement :

- Candidate should have the ability to perform in a dynamically changing environment

- Minimum 2 years of implementation/customization experience on ServiceNow

- Exposure on ServiceNow integration protocols with other application/systems

- Excellent attention to details, ability to multitask, and effective time management skills

- Knowledge of web based development languages; specifically JavaScript, Ajax

- Exposure of ITSM Framework and ITIL

- ITIL/ServiceNow certifications will be an added advantage.

- Excellent Communication Skills

Must-Have Certifications :

- Certified System Administrator (Desired)

- ITIL Certifications (Preferred)

- Other Service-Now Certifications (Preferred)

Experience & Background :

- B-Tech/BCA/MCA

- 2-4 years of IT industry experience.

- Minimum 1 year of implementation/customization

- Experience on ServiceNow

- ITIL/ServiceNow certifications will be an added advantage.

- Exposure on Service Now integration protocols with other application/systems

- Excellent attention to details, ability to multitask, and effective time management skills