ServiceNow Developer - ITOM/ITSM Modules

Job Overview :

We are seeking a skilled ServiceNow Developer to design, develop, and maintain applications and integrations on the ServiceNow platform. The ideal candidate will work collaboratively with stakeholders to deliver high-quality, scalable, and secure solutions aligned with organizational needs while adhering to ServiceNow best practices.

Key Responsibilities:

- Collaborate with business analysts, developers, and other stakeholders to design and implement solutions that address organizational requirements.

- Write efficient, scalable, and maintainable code using JavaScript, AngularJS, HTML, CSS, and REST APIs.

- Create and maintain technical documentation for ServiceNow applications and integrations.

- Participate in code reviews and work with the development team to uphold coding standards and ensure code quality.

- Troubleshoot and debug issues within ServiceNow applications and integrations to ensure stability and reliability.

- Continuously monitor and optimize applications for performance, scalability, and security.

- Stay updated with the latest ServiceNow technologies, features, and industry trends.

- Advocate for and implement ServiceNow best practices, ensuring minimal customization and

upgradability.

- Actively contribute to Agile/SCRUM processes, embodying a servant leadership mindset and fostering team collaboration.

Required Skills and Experience:

Platform Expertise :

- Proficiency in modules like ITSM, ITOM, CSM, and Integrations.

- Experience with workflows in areas such as CSDM, HRSD, and PPM.

Technical Skills :

- Familiarity with integration tools and frameworks such as Mulesoft.

Soft Skills :

- Capable of constructive critique of requirements to reduce complexity and maintenance efforts.

- Strong teamwork and collaboration skills, paired with a "big picture" mindset to connect the dots.

- Passionate about learning, sharing, and evolving best practices into "next practices."

Methodologies :

Preferred Certifications :

- Certified Application Developer (CAD).

- Certified Implementation Specialist (CIS) ITSM, ITOM, or CSM (based on expertise).

What We Offer:

- An opportunity to work on cutting-edge ServiceNow projects in a collaborative, Agile-driven environment.

- A chance to contribute to high-impact solutions that drive organizational success.

- Professional growth and continuous learning in a dynamic and innovative space.