ServiceNow Developer - CMDB/OAuth

Description :

Key Responsibilities :

ServiceNow Development :

Design, develop, and customize ServiceNow applications using :

1. Business Rules, Script Includes, Client Scripts, UI Policies

2. Flow Designer and Workflow Editor

- Develop reusable, scalable solutions aligned with platform best practices

- Integration Development (Core Focus)

Design and implement inbound and outbound integrations using :

1. REST & SOAP APIs

2. Integration Hub (Spokes & Custom Actions)

3. MID Server for on prem / secured integrations

Handle authentication methods :

1. OAuth 2.0

2. Basic Auth

3. API Tokens / Certificates

- Data & CMDB Integrations

Integrate ServiceNow with external systems for :

1. CMDB

2. Incident, Change, Problem, Event Management

3. User/Asset/Foundation data loads

- Ensure data quality, reconciliation, and error handling

- Security & Governance

- Implement secure integration designs :

1. Service accounts with least privilege access

2. ACLs and role based access

- Follow platform governance and integration standards

Technical Skills (Mandatory) :

- ServiceNow scripting (JavaScript, Glide API)

- REST & SOAP web services

- IntegrationHub & MID Server

- Flow Designer

- ServiceNow ITSM (Incident, Change, Problem, Request)

- API error handling, logging, and performance tuning