Years of exp : 7 - 10 years

Notice Period : Immediate

We are looking for two resources who meet the requirements listed below.

Must-Have Skills and Technical Requirements :

- ServiceNow Development : Strong hands-on experience in ServiceNow development, scripting, platform configuration, customization, and troubleshooting.

- ServiceNow MCP Tooling: Specific, hands-on experience with ServiceNow Model Context Protocol (MCP) tooling, including configuration, setup, implementation, and troubleshooting.

- ServiceNow MCP External Connectivity: Proven experience connecting ServiceNow MCP servers and tools to external systems, applications, AI agents, and other MCP-compatible clients. Must understand authentication, authorization, secure connectivity, and tool exposure.

- ServiceNow Integrations: Strong technical experience building and troubleshooting integrations between ServiceNow and external systems using REST APIs, web services, IntegrationHub, and other relevant integration mechanisms.

- Scripted REST APIs: Hands-on experience designing, developing, securing, testing, and maintaining Scripted REST APIs in ServiceNow, including custom endpoints, request/response handling, authentication, and error handling.

- Now Assist and Related Tooling: Practical knowledge of ServiceNow Now Assist capabilities and the associated tooling, configuration, integrations, and AI-driven workflows. Experience connecting Now Assist with external tools and services is highly desirable.

- Platform-Level Technical Expertise: Strong understanding of ServiceNow platform architecture, server-side scripting, security, access controls, API frameworks, debugging, and performance troubleshooting.

- End-to-End Implementation: Ability to independently design, implement, test, troubleshoot, and deploy solutions across ServiceNow development, MCP tooling, integrations, Scripted REST APIs, and Now Assist.

Candidate Expectations :

- Must be technically hands-on, not limited to conceptual knowledge or solution architecture.

- Must have practical implementation experience in ServiceNow MCP tooling and external system connectivity.

- Must be able to explain the architecture, configuration, authentication, data flow, and troubleshooting of implemented solutions.

- Must demonstrate the ability to work directly on the ServiceNow platform and resolve technical issues independently.