ServiceNow Developer

Description :

Work mode : Hybrid.

Locations : Pan India.

Job type : contract with client.

Job Description :

- Design, develop, and implement solutions using the ServiceNow platform to meet business requirements.

- Collaborate with stakeholders to gather requirements and translate them into technical specifications.

- Customize and configure ServiceNow modules such as Incident Management, Change Management, Service Catalog, and Service Level Management.

- Develop and maintain ServiceNow workflows, business rules, client scripts, UI policies, and ACLs.

- Integrate ServiceNow with other systems and applications using APIs and web services.

- Troubleshoot and resolve issues related to ServiceNow functionality and configuration.

- Perform system upgrades, patching, and enhancements in accordance with industry best practices.

- Create and maintain technical documentation, including design documents, test plans, and user guides.

- Collaborate with cross-functional teams to deliver high-quality solutions within the defined timelines.

- Stay up-to-date with the latest ServiceNow features, enhancements, and best practices.

Requirements :

- Minimum 10 years of experience in ServiceNow development.

- Strong knowledge of ServiceNow modules, including Incident Management, Change Management, Service Catalog, and Service Level Management.

- Proficient in ServiceNow scripting languages such as JavaScript, Glide, and Jelly.

- Experience in integrating ServiceNow with other systems using APIs and web services.

- Solid understanding of IT service management (ITSM) processes and best practices.

- Excellent problem-solving and analytical skills.

- Strong communication and interpersonal skills.

- ServiceNow certification(s) is a plus.

- Ability to work independently as well as collaboratively in a team environment.