ServiceNow Developer

Required Technical Skills & Experience :

- 7+ years of hands-on development experience with ServiceNow, with at least 2 years in a lead or senior technical role.

- Deep expertise in ServiceNow platform development:

- Flow designer, JavaScript, GlideRecord, GlideForm, Script Includes, Business Rules, UI Policies, UI Actions, Client Scripts.

- Service Portal development (Widgets, Pages, Themes, SCSS, AngularJS).

- ServiceNow APIs (REST, SOAP).

- Implementation experience with ServiceNow GRC Module

- Implementation, configuration, and customization of Risk Management, Policy & Compliance, Audit Management, and Vendor Risk Management.

- Understanding of GRC frameworks (e.g., NIST, ISO 27001, COBIT).

- Proven experience with complex integrations

- Designing and implementing integrations using REST, SOAP, MID Server, and IntegrationHub.

- Experience with various authentication methods (OAuth, Basic Auth, certificates).

- Familiarity with ServiceNow Now Assist and AI/ML capabilities

- Understanding of Natural Language Understanding (NLU), Virtual Agent, and AI search functionalities.

- Experience in leveraging or implementing AI/ML-driven features within ServiceNow.

Preferred Certifications:

- ServiceNow Certified Application Developer Highly desirable.

- Multiple ServiceNow Certified Implementation Specialist (CIS) certifications (e.g., CIS-ITSM, CIS-GRC, CIS-Discovery, CIS-Service Mapping).

- Experience with other ServiceNow modules (ITSM, GRC, NowAssist).