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Job Description

Role Responsibilities :


The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond.

- Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform.

- Always follow best development practices during support and development.

- Support other developers in their work to integrate existing systems with Service Now.

- Strong hands-on ServiceNow experience (either support or development).

- Creating technical design document and writing

- Unit test cases.

- Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be essential.

- ServiceNow upgrade hands-on.

- Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process.

- Exceptional Interpersonal Skills & Ability to work Independently and with a team.

- Ability to work in second shift in India when required

Requirement :


- Candidate should have the ability to perform in a dynamically changing environment

- Should have prior working experience in ServiceNow tool

- Service Now Integration to various solutions (SaaS, External Apps) using REST API / webservice / JSON / ServiceNow Scripting.


- Ability to work under pressure and handle crunched timelines

- Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an

environment driven by customer service and teamwork

Must-Have Certifications :


- Certified System Administrator (Desired)

- ITIL Certifications (desired)


- Other Service-Now Certifications (Preferred)


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