Posted on: 30/07/2025
Job Title : ServiceNow Architect - SPM / ITBM
Experience Required : 12 to 19 years
Location : Bangalore / Pune / Noida / Jaipur
Key Responsibilities :
- Lead end-to-end architecture, design, and delivery of ServiceNow solutions focused on Strategic Portfolio Management (SPM) and IT Business Management (ITBM)
- Engage with senior business and IT stakeholders to translate business needs into scalable ServiceNow architecture
- Architect and implement Demand Management, Project Portfolio Management (PPM), Agile Delivery, Resource Management, Application Portfolio Management (APM), and Technology Portfolio modules
- Drive enterprise capability modeling and align IT investments with business outcomes
- Ensure alignment with CSDM (Common Service Data Model), platform governance, and CMDB strategy
- Provide technical leadership and mentor junior architects and consultants
- Collaborate with cross-functional teams to integrate SPM solutions with other ServiceNow modules (ITSM,
SecOps, HRSD, etc.)
- Define and enforce best practices for data modeling, scripting, integrations, and performance optimization
Must-Have Skills :
- 12-19 years of total IT experience with 46 years in a ServiceNow Architect role
- Strong hands-on experience in SPM / ITBM modules : Demand, PPM, Resource, Agile Delivery
- In-depth experience in Application Portfolio Management (APM) and Business Capability Modeling
- Proven track record in architecting enterprise-scale ServiceNow implementations
- Excellent client-facing communication and stakeholder engagement skills
Good to Have Skills :
- Knowledge of CSDM, CMDB structure, and data model alignment
- Familiarity with ITIL and enterprise architecture frameworks (e.g., TOGAF)
- Experience integrating ServiceNow with 3rd-party tools (Jira, Azure DevOps, etc.)
- Knowledge of ServiceNow scripting environment (Business Rules, Client Scripts, Script Includes)
- Exposure to ServiceNows Enterprise Architecture (EA) module, including Business Capability Mapping, Technology Portfolio, and Enterprise Planning is a plus
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Posted By
Posted in
Platform Engineering / SAP/Oracle
Functional Area
Technical / Solution Architect
Job Code
1522216
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