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Job Description

Service Engineer - Oracle Product Lifecycle Management


We are seeking a skilled professional to manage our Oracle Product Lifecycle Management module.


Job Description :


- Provide L1 support for Oracle Cloud PLM-Product Development (PD) / Product Data Hub (PDH)

- Hand-on experience with Oracle Fusion product life cycle configurations, and customization management and support

- Perform API integration testing, configuring Oracle PDH application components

- Deliver post-production support/hypercare service

- Create custom reports using Oracle tools

- Perform Root cause analysis on recurring issues

- Execute Agile data migration processes

- Conduct quarterly configuration and patch validations/testing.

- Analyze and prioritize support requests involving Oracle Fusion product life cycle configurations and customizations issues.

- Perform initial assessment and customization component failures.

- Coordinate post-production support/Hypercare requests.

- Triage issues related to custom reports using oracle tools.

- Manage incidents tickets for Agile data migration challenges.

- Track and prioritize quarterly configuration and patch validations/testing requests

Requirements :


- 5+ experience with Oracle Cloud PLM solutions

- Strong understanding of product lifecycle management principles

- Proficiency in Oracle PDH application configurations

- Knowledge of API integration and testing methodologies (patch testing)

- Experience with custom reports development using oracle tools

- Background in Agile data migration techniques

- Ability to validate and test system configuration and patches

- Excellent troubleshooting and problem solving skills


- Strong communication abilities with both technical and business stakeholders.


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